Products purchased are prepared for shipment within 2 to 3 business days from the date of order, unless the product is temporarily unavailable.

The buyer is required to check the integrity of the packages upon delivery and is advised to reject the package if the integrity of the packaging does not conform.

Truffle Delights is in no way responsible as it guarantees the customer compliant packaging at the time of the release of our. warehouse.

Any problems with the physical integrity, correspondence, or completeness of the products received must be reported within 7 days of delivery. When ordering, you will be asked for your telephone contact information, billing address, and delivery address. They are mandatory to ensure the successful progress of delivery.

Truffle Delights is not responsible for the invalidity of these three items as it is based on the items transmitted by the customer when ordering, and cannot be held responsible for delays or non-deliveries in this case. You will be provided with a tracking number to enable you to track your products.

In case of non-collection, you will be issued a notice by the carrier with a customer number to possibly arrange delivery. After 2 missed deliveries (2 days) for any reason and if within this period, the package has not been picked up at the warehouses of the carrier in being, the order will be automatically canceled. In remote area, it will not be possible to deliver the package, and another delivery address must be specified.

It will be the responsibility of Truffle Delights, to contact the customer to arrange a new delivery address.

Shipping prices should be calculated according to the volumetric weight of packages.

To automatically generate a quote before you buy, you can go to the shopping cart, fill in the details (address, destination country and zip code) and you can see the price that will be charged for delivery. You can still view the price table below or contact info@delziealtartufo.it for any needs in this regard.

The pickup address is the operational headquarters of Delizie al Tartufo, Via Cavour, 3 06024 Gubbio (PG).

For more information, contact us by email at info@deliziealtartufo.it.